FAQ

We understand that you may have questions about our products, shipping, returns, and other policies. Below, we’ve compiled answers to some of the most commonly asked questions to assist you.

1. How do I place an order?

Placing an order on Taskoras is simple:

  1. Browse our store and add your desired items to the cart.
  2. Proceed to checkout and enter your shipping and billing details.
  3. Select a payment method and complete the transaction.
  4. Once your order is confirmed, you will receive an email with the order details.

2. Can I modify or cancel my order after placing it?

  • If your order has not yet been processed, you may contact us immediately to request changes or cancellations.
  • If the order has already been shipped, we will be unable to modify or cancel it, but you can initiate a return after receiving the package.

3. How long does shipping take?

We offer the following shipping options:

  • Standard Shipping: 7-10 business days ($5.99)
  • Expedited Shipping: 4-6 business days ($9.99)
  • Overnight Shipping: 2-3 business days ($15.99)
    Delivery times may vary depending on your location and external shipping factors.

4. How do I track my order?

  • Once your order is shipped, you will receive an email with a tracking number and link.
  • You can use the tracking link to check the real-time status of your delivery.
  • If you do not receive a tracking number within the estimated processing time, please contact us.

5. What is your return and exchange policy?

  • We accept returns within 30 days of purchase, provided the item is in its original, unused condition.
  • To start a return, contact us at [email protected] and follow our return instructions.
  • Refunds will be processed to the original payment method once the return is approved.

6. Do you ship internationally?

  • At this time, we only ship within the United States.
  • We do not offer international shipping, but we are working to expand our services in the future.

7. What should I do if I receive a damaged or defective item?

  • If you receive a damaged or incorrect item, please contact us immediately with photos of the product and packaging.
  • We will arrange for a replacement or issue a refund after reviewing your claim.

8. How can I contact customer support?

You can reach our customer support team through the following channels:

  • Email: [email protected]
  • Phone: +1 (951) 907-3440
  • Address: 2883 Bellini Ct, San Jose, CA 95132

If you have any other questions, feel free to contact us, and we’ll be happy to assist you!